CLIENT CASE STUDY
Rigel
Solutions
E-Commerce
Websentials Omnibot
Databases
The Challenge
Rigel Technology, a home-grown company specializing in innovative and eco-friendly bathroom solutions, faced several challenges in expanding its online presence and improving its operations.
The Solution
To address these challenges, Rigel Technology partnered with a web development team to build a robust e-commerce platform and integrate a database system to streamline operations and improve customer engagement.
01
Increased Online Sales
The introduction of a streamlined e-commerce platform resulted in a 50% increase in online sales within the first quarter. The user-friendly design and easy navigation led to higher conversion rates and a broader reach, allowing Rigel Technology to tap into a wider customer base.
02
Enhanced User Experience
The revamped website design significantly improved user engagement, with a 30% increase in average session duration and a 20% decrease in bounce rate. The intuitive layout made it easier for customers to explore the eco-friendly product range, enhancing overall customer satisfaction.
03
Stronger Brand Visibility
The website’s focus on sustainability and eco-friendly bathroom solutions, along with targeted content marketing, boosted Rigel’s brand visibility by 40%. The eco-conscious messaging attracted a new segment of environmentally aware customers, helping position Rigel as a leader in green restroom products.
The Results
- Increased Online Transactions
- Automated Customer Support
- Improved Data Accuracy
- Enhanced User Experience
By integrating e-commerce, Omnibot, and database solutions, we optimised Rigel’s digital operations, enhancing sales, automation, and data management.
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