IMDA Pre-Approved PSG Chatbot Solution by WebSentials Singapore
PRODUCTIVITY SOLUTIONS GRANT
Engage Smarter
with a GenAI chatbot—built to boost your brand.
SMEs are eligible for up to 50% Productivity Solutions Grant support for the adoption of Websentials GenAi Engagement Chatbot packages, a Pre-Approved Solution under the IMDA SMEs Go Digital programme.



Elevate Your Business with the GenAI Engagement Chatbot Grant
In a world focused around customer needs, instant and seamless support is essential. The GenAI Engagement Chatbot Grant allows businesses in Singapore to leverage AI capabilities and enhance customer engagement via chatbots with funding support of up to 80%.
Whether you wish to improve customer interaction, automate responses or enhance operational efficiencies, this grant will allow you to achieve your desires at a fraction of the cost. Let EG help you navigate the application process, as well as enhance your business through advanced AI.
What is the GenAI Engagement Chatbot Grant?
The GenAI Engagement Chatbot Grant Singapore is part of the Productivity Solutions Grant (PSG) which is a government initiative to help local SMEs leverage advanced AI technologies to improve customer communication and service efficiency. This specific grant falls in line with PSG in allowing businesses to purchase Generative AI Chatbot Solutions in Singapore, giving businesses the ability to automate common questions, offer 24/7 support, and engage users across multiple channels including websites, WhatsApp and Facebook.
With the AI Engagement Chatbot Grant Singapore, eligible businesses can receive funding for 50% of the cost to implement a PSG approved chatbot solution like Websentials Omnibot. This will enable small and medium sized enterprises to use the latest in AI technology and meet modern customer service standards, all without breaking the bank.
Key Benefits of the GenAI Engagement Chatbot Grant
Enhanced Customer Engagement
The GenAI Engagement Chatbot enhances customer engagement by delivering instant support whenever a customer is ready to interact, ensuring they are seen and have their questions answered, 24/7.
Cost Efficiency
The grant can help save costs for your company as the grant covers the workload involved in generating customer service responses through automation, while the overall quality of services remains the same.
Increased Productivity
With artificial intelligence providing the responses, companies can spend their time on higher level tasks, resulting in an overall increase in productivity and operational efficiency.

Websentials OmniBot Packages
Elevate your business with our comprehensive GenAI Engagement Chatbot packages:
- Websentials Omnibot – Connect
- Websentials Omnibot – Social
*Limited Slots Available
- To qualify for the AI Engagement Chatbot Grant in Singapore, your business must satisfy the PSG program's requirements. This means:
- You are a company that is registered and operating in Singapore
- You must have at least 30% local shareholdings
- You must have an annual turnover of less than S$100 million or fewer than 200 employees
- If you meet these requirements, apply to the Singapore AI Chatbot PSG Grant Solution for the implementation of your chatbot project. Websentials will help you find your way through each stage of the process, from application and documentation to deployment and post-implementation support.
More Benefits of the GenAI Engagement Chatbot Grant
The GenAI Engagement Chatbot Grant Singapore’s most obvious benefit is cost savings. The government will co-fund up to 50% of costs, allowing SMEs to implement advanced AI chatbots at much lower costs. This enables businesses to digitize how they service customers and reduces reliance on 24/7 manual support.
Another massive benefit is productivity. A Generative AI Chatbot Solution Singapore, like Omnibot, will create more efficiency in your workflows, automating frequently asked questions, lead generation, booking meetings, etc. Chatbots run seamlessly across multiple channels 24/7 for customer satisfaction while uplifting any internal teams to focus on more critical strategic tasks. The Singapore AI Chatbot PSG Grant Solution is the ultimate solution to futureproof your customer service without the overheads.
Advantages of Our GenAI Engagement Chatbot Service
We provide a PSG-approved Generative AI Chatbot Solution Singapore at Websentials that is designed to achieve your business objectives. Our Omnibot platform provides powerful automation, multilingual support, integration with your CRM, and real-time analytics giving you the tools to have better engagements with your customers.
As a trusted vendor for the GenAI Engagement Chatbot Grant Singapore, we provide a full service end-to-end experience from consultation, grant application, design of your chatbot, to going live. We do not just build bots, we provide solutions. By using our solution you will have a reliable Singapore AI Chatbot PSG Grant Solution that is scalable, compliant, and aimed at helping you better serve your customers.e of the process, from application and documentation to deployment and post-implementation support.
From consultation to launch, GenAI Engagement simplifies and streamlines your E-Commerce journey effortlessly.
01
Consultation
Share your business needs with us, and we’ll recommend the best solution.
02
Approval
We’ll guide you through the PSG application process for a seamless experience.
03
Launch
Watch your professionally built E-Commerce website go live and start driving sales!
Get quick answers to your most common questions about the PSG Digital Marketing Grant with GenAI Engagement.
How to Apply for the PSG AI Engagement Chatbot Grant?
If you want to submit an application for the AI Engagement Chatbot Grant Singapore, your first step is to engage a vendor that is on the pre-approved list, such as Websentials. We will work together to understand your requirements and we will support you to choose the appropriate Generative AI Chatbot Solution Singapore from our Websentials Omnibot packages. Once you’ve selected the package you want, we will prepare and send you a formal quotation, which the Business Grants Portal (BGP) will require you to submit through CorpPass. If your grant is approved, you can then proceed and begin implementing the chatbot solution. Then, when it is live, and you would like to claim your costs back, you will submit the request for reimbursement. We will take you through every single step of this process in order to ensure that approval is smooth and that you follow the directions for the grant properly.
How Many AI Chatbot PSG Grants Can A Company Apply For?
A company can apply for an unlimited amount PSG grants, does so the grants do not cover the same type of digital solution. For example if you have developed a website with PSG, or set up digital marketing, you can still use the GenAI Engagement Chatbot Grant Singapore for implementing a chatbot solution. But you cannot apply for the same solution again as found. Websentials can advise if your company is eligible to apply and help you ensure your business benefits from the Singapore AI Chatbot PSG Grant Solution.
What Is The GenAI Engagement Chatbot PSG Grant?
The GenAI Engagement Chatbot Grant Singapore is classified as a Productivity Solutions Grant (PSG) which provides assistance to small to medium enterprises (SME) to adopt AI powered chatbot technology in order to improve customer engagement, automate inquiries and productive services. The PSG Grant provides support of up to 50% funding for businesses to adopt a Generative AI Chatbot Solution Singapore like Websentials Omnibot which contains 24/7 auto replies, 20+ multi-platforms (website, WhatsApp, Facebook) and personalized engagement designed to productivity and scale.
Will My AI Chatbot PSG Grant Claims Get Rejected?
If you do not meet the basic requirements for your Singapore AI Chatbot PSG Grant Solution claim, your claim could be rejected. The main reasons for rejection are typically caused by: applying through a vendor not approved, lack of documentation, changes to the scope of work with no notification of approval to fund the changes, and project delays beyond PSG timelines. To avoid rejection, it is important to work with an approved experienced provider like Websentials to ensure your application and claim is accurate, complete, and in full compliance with the program guidelines for AI Engagement Chatbot Grant Singapore.
Take the first step towards digital success. Contact us today to discuss your needs and goals!