IMDA SMEs Go Digital
https://services2.imda.gov.sg/ctoaas/highlight/105/how-crestar-fan-boosted-sales-and-enhanced-customer-experience-with-generative-ai Repetitive questions. Stretched resources. Customer service burnout. Crestar Fan (Crestar) knew they needed a smarter way to work. For Chief Operating Officer (COO) Shawn Lee, the solution lay in technology. “What if technology could take care of this for us?” That single question sparked a re-look at how the company leverages technology to deliver service to its customers. Shawn found […]