The Challenge
Celecti faced difficulties in handling high volumes of inquiries from both job seekers and employers, leading to delayed responses and inefficiencies in matching talent with job opportunities. Their manual processes resulted in slow client engagement and a suboptimal user experience on the website.
The Solution
Websentials integrated Omnibot into Celecti’s website, automating the initial stages of the recruitment process. Omnibot handled inquiries, provided immediate responses to frequently asked questions, and pre-screened candidates before forwarding them to the recruitment team, streamlining the communication and candidate sourcing process.
01
Faster Response Times
Automated responses significantly reduced the time to engage with job seekers and employers, improving customer satisfaction.
02
Increased Efficiency
The recruitment team was able to focus on higher-value tasks, such as final candidate selection and client consultations, increasing productivity.
03
Enhanced User Experience
Job seekers and employers benefited from a smoother, more responsive website, leading to higher engagement and better retention rates.
The Results
- Increased Online Visibility
- Faster Order Fulfilment
- Higher Sales Conversions
- Enhanced Customer Trust
Through strategic Omnibot, we helped Celecti enhance their online presence, optimise sales processes, and improve customer engagement.
Supercharge your online presence now
Take the first step towards digital success. Contact us today to discuss your needs and goals!